Terms & Conditions | Rachana Art Gallery

This document is a legally binding agreement between you (“you”, “your”, the “Customer”) and Rachana Art Gallery, a handmade artwork studio having its place of business at Ahmedabad, Gujarat, India (“we”, “us”, “our”, the “Studio”).

If you do not agree to any part of these Terms, you must not use this website or place an order. Where you order on behalf of another person, a family or an organisation, you confirm that you are authorised to accept these Terms on their behalf and that you have brought them to their attention.

1.Definitions & Interpretation
In these Terms, unless the context requires otherwise:
1. “Artwork” means any handmade resin, clay, painted or mixed-media piece made, supplied or offered by the Studio, including nameplates, wall clocks, frames, trays, mantra pieces, keepsakes and any piece made to a Customer’s specification.
2. “Enquiry” means any request for information, availability or price submitted through this website, WhatsApp, telephone, email, Instagram or in person, whether or not it results in an Order.
3. “Quotation” means a price and scope communicated by the Studio in response to an Enquiry.
4. “Proof” means the digital mock-up, layout or photograph the Studio sends to the Customer showing the intended text, spelling, colours, dimensions and composition of the Artwork before production begins.
5. “Order” means a confirmed instruction to produce Artwork, formed in the manner described in clause 4.
6. “Advance” means the part-payment described in clause 5, payable before production begins.
7. “Personalisation” means any name, text, date, monogram, photograph, logo or other content supplied by the Customer for incorporation into the Artwork.
8. “Website” means this website and any subdomain, page or interface operated by the Studio.
9. Headings are for convenience only and do not affect interpretation. Words in the singular include the plural and vice versa. “Including” means “including without limitation”. References to a number of days mean calendar days unless stated otherwise, and references to writing include WhatsApp messages and email.
2.About Us & Scope of Services
1. The Studio is a small-scale handmade artwork business operating from Ahmedabad, Gujarat, India. It designs and produces made-to-order decorative artwork and sells directly to customers in India.
2. Every piece is made to order. The Website is a catalogue and a means of enquiry; it is not a stock inventory. The presence of an Artwork on the Website is not a representation that a finished unit of it exists or is held in stock.
3. The Studio does not operate a payment gateway on this Website and does not complete a sale on the Website. Orders are confirmed and settled through direct communication, principally WhatsApp, as set out in clause 4 and clause 5.
4. The Studio may decline any Enquiry or Order at its discretion, including where the requested piece is outside its capability, where the requested timeline cannot be met, where the Personalisation is unlawful or infringing, or where the Customer has previously breached these Terms. Where an Order is declined after an Advance has been received, the Advance is refunded in full.
3.Eligibility
1. You must be at least 18 years of age and competent to contract under the Indian Contract Act, 1872 to place an Order. If you are under 18, you may use the Website and place an Enquiry only with the involvement of a parent or guardian, who will be treated as the Customer for the purposes of these Terms.
2. You confirm that the information you give the Studio — including your name, telephone number, delivery address and the spelling of any Personalisation — is accurate, complete and your own to give.
3. The Studio sells and delivers within India. It does not currently accept orders for delivery outside India, and any enquiry for export is subject to a separate written arrangement.
4.Enquiries, Proofs & Formation of Contract
Because every piece is made individually, an Order is formed in stages rather than by a single click:
1. Prices, images, dimensions and descriptions shown on the Website are an invitation to treat. They are not an offer capable of acceptance and do not bind the Studio.
2. You submit an Enquiry. Submitting an Enquiry — whether through the Website, on WhatsApp or otherwise — does not create a contract and does not reserve production capacity.
3. The Studio issues a Quotation confirming the final price, the specification and an indicative timeline. A Quotation is valid for 7 days unless it states otherwise, after which it may be revised.
4. Where the piece carries Personalisation or a non-standard size, the Studio prepares and sends a Proof. You may request changes to the Proof at that stage at no charge.
5. A binding contract is formed only when both of the following have occurred: (a) you have approved the Proof in writing, or, for a piece requiring no Proof, accepted the Quotation in writing; and (b) the Studio has received the Advance in cleared funds. Until both have occurred, either party may withdraw without liability.
6. The Studio may allocate an order reference at the Enquiry stage for its own record-keeping. An order reference is not by itself confirmation that a contract has been formed.
7. Where an Order records a custom size or an open specification, the price for that item remains open until quoted and agreed in writing, and production of that item does not begin before then.
5.Prices, Taxes & Payment
1. All prices are quoted in Indian Rupees (INR).
2. Prices shown on the Website are indicative and may be revised at any time before a Quotation is issued. The price that applies to your Order is the price in the Quotation you accept.
3. Personalisation, non-standard dimensions, premium finishes, preserved flowers, gold leaf, backlighting and similar additions may be charged in addition to the price shown for the base piece. Any such addition is stated in the Quotation before you approve the Proof.
4. An Advance of 50% of the quoted total is payable on approval of the Proof. The balance is payable before dispatch. The Studio is not obliged to begin production before the Advance is received, nor to dispatch before the balance is received.
5. The Advance represents the cost of materials cut, mixed and committed to your piece, together with the Studio’s allocation of production capacity. Its treatment on cancellation is set out in clause 12.
6. Payment is accepted by UPI, bank transfer or such other method as the Studio notifies in writing. The Studio does not collect, process or store card details, and does not operate an online payment gateway on this Website. Where a payment gateway is offered in future, its own terms and those of the payment processor will additionally apply.
7. You are responsible for paying to the correct account details, which the Studio communicates from its official WhatsApp number or email address. The Studio will never ask you to pay to a personal account communicated through any other channel, and accepts no liability for payments made to details not issued by it. See also clause 15.4.
8. Where the Studio is registered for Goods and Services Tax, applicable GST is charged at the prevailing rate and shown separately. A GST invoice is available on request, provided the request is made at the time of the Order together with the necessary details; it cannot reliably be issued after dispatch.
9. Bank charges, payment-app charges and any charge arising from a failed or reversed payment are borne by the Customer.
6.Proof Approval & Specification
1. The approved Proof is the specification of your Artwork. The Studio produces to the approved Proof and to nothing else.
2. It is your responsibility to check the Proof carefully, in particular the spelling of names, the accuracy of dates, the wording of any message, the pronunciation marks or script of any language other than English, the dimensions, and the orientation of any photograph.
3. Once you have approved the Proof, the Studio is not responsible for an error carried through from it. Correcting such an error requires the piece to be remade, which is treated and charged as a new Order.
4. Where you request a change after approval but before production has begun, the Studio will accommodate it where reasonably practicable and may charge for materials already committed. Once production has begun, changes are not possible.
5. Where the Studio identifies a manifest error in a Proof it has issued — a misprice, a wrong dimension or an obvious typographical mistake — it may correct the error and reissue the Proof before production, and will notify you.
7.Personalisation & Content You Supply
1. Where you supply Personalisation, you warrant that you own it or hold all rights necessary to have it reproduced, and that its reproduction will not infringe any copyright, trade mark, design right, personality right or right of privacy of any person.
2. Where you supply a photograph of a person, you warrant that you have the consent of that person, or of their parent or guardian where they are a minor, for the photograph to be reproduced in the Artwork.
3. You grant the Studio a limited, non-exclusive, royalty-free licence to use, store, reproduce and adapt the content you supply solely to the extent necessary to prepare a Proof and produce and deliver your Order. That licence ends on completion of your Order, subject to the record-keeping periods in our Privacy Policy.
4. The Studio may decline to reproduce content that is unlawful, obscene, defamatory, hateful, deceptive, or that appears to infringe a third party’s rights, including a corporate logo supplied without evidence of authority. Where the Studio declines on this basis before production begins, the Advance is refunded in full.
5. Reproduction is limited by the medium. Fine detail, small text, low-resolution images, and photographs with poor contrast do not translate perfectly into resin, clay or paint. The Studio will advise where it considers a supplied image unsuitable, but the decision to proceed is yours, and the outcome is subject to clause 8.
6. You indemnify the Studio in respect of any third-party claim arising from content you supply, on the terms set out in clause 19.
8.Handmade Variation & Product Description
This clause is important and is drawn to your attention specifically. Every piece is poured, set and finished by hand.
1. No two pieces are identical. Swirls, veining, crush patterns, flake distribution and the position of inclusions arise from the pour and cannot be repeated exactly from one piece to the next.
2. A small number of air bubbles, minor surface texture, slight variation in gloss, and a tolerance in dimensions of up to approximately 5% are inherent characteristics of handmade resin and clay work. They are not defects and do not constitute grounds for rejection, replacement or refund.
3. Colour is subject to batch variation, and to the calibration, brightness and colour profile of the screen on which you view an image. Pearl, metallic, translucent and backlit finishes in particular photograph differently from how they appear in the hand. Where an exact shade is material to you, you must raise it before approving the Proof, and the Studio will send a photograph of the mixed pigment in daylight.
4. Your Artwork will correspond to the approved Proof in design, dimensions, text and colour family. It will not be a pixel-identical reproduction of a catalogue photograph or of the Proof image, and no such representation is made.
5. Nothing in this clause excludes the Studio’s obligation to supply Artwork that is of the quality and description agreed, nor your rights in respect of a genuinely defective piece under clause 11 or under applicable consumer law.
9.Production Timelines
1. The Studio’s standard indication is: 10–15 days from proof approval. That period runs from the date you approve the Proof and the Advance is received, and not from the date of your Enquiry.
2. Timelines are honest estimates and not guarantees, and time is not of the essence of the contract unless the Studio has agreed a firm date in writing.
3. Curing is a chemical process that cannot be accelerated without compromising clarity, hardness and finish. Larger pieces, thicker pours, multi-layer work, preserved flowers and backlit assemblies take longer.
4. During Diwali, Rakshabandhan, wedding season and other periods of peak demand, lead times lengthen. You should place seasonal orders well in advance of the date you need them.
5. Where you require delivery by a specific date, you must state that date at the Enquiry stage. The Studio will confirm in writing whether it can be met, and only a date so confirmed is a committed date.
6. Where the Studio anticipates a material delay it will notify you as soon as reasonably practicable and offer a revised date. Where a committed date confirmed in writing is missed for reasons attributable to the Studio and not falling within clause 20, you may cancel the Order and receive a refund of all sums paid.
10.Delivery, Title & Risk
1. The Studio’s standard delivery position is: Free PAN India delivery. A tracking number is issued on the day the parcel leaves the Studio.
2. Delivery is by third-party courier. Once a parcel is handed to the courier, transit times, routing, delivery attempts and courier conduct are outside the Studio’s control, and courier estimates are not the Studio’s commitments.
3. You must supply a complete and correct delivery address, a reachable telephone number and, where relevant, a landmark. Where a delivery fails because the address was incomplete or incorrect, or because nobody was available to receive it across the courier’s attempts, any re-dispatch is charged to you at actual courier cost.
4. Risk in the Artwork passes to you on delivery to the address you gave, or on delivery to any person at that address who accepts the parcel. Where you or your nominee instructs the courier to leave a parcel unattended, with a neighbour or with a security desk, risk passes at that point and the Studio’s replacement obligation under clause 11 does not apply.
5. Title in the Artwork passes to you only when the Studio has received all sums due in respect of it in cleared funds.
6. The Studio does not undertake installation. Where a piece is supplied with fixings, adhesive pads or hanging hardware, those are supplied for convenience; responsibility for safe and appropriate installation, including choice of wall fixing and load-bearing suitability, is yours. See also clause 13.
11.Damage in Transit & Replacement
1. Every piece is corner-padded, wrapped and boxed with fill before dispatch. Cured resin is strong but its edges and corners are vulnerable to impact.
2. Where Artwork reaches you damaged, the Studio will replace it free of charge, provided you notify it within 48 hours of delivery and supply photographs of (a) the damaged piece, (b) the outer packaging, and (c) the packing material as received.
3. Please therefore open and inspect your parcel promptly on arrival. After 48 hours the courier will not entertain a damage claim, and the Studio is unable to distinguish transit damage from later handling; a free replacement is accordingly not available after that period.
4. Where a parcel shows visible damage on arrival, note it with the courier at the point of delivery where possible, and photograph it before opening.
5. The Studio may require the damaged piece or the packaging to be returned, at its cost, before or after producing the replacement. A replacement is produced to the same approved Proof and takes the same production time as the original.
6. Where a replacement is not practicable, the Studio may instead refund the price paid for the damaged item. This clause states the Studio’s entire obligation in respect of transit damage.
12.Cancellation, Refunds & Returns
This clause is drawn to your attention specifically, as required for made-to-order goods.
1. You may cancel at any time before you approve the Proof, and any Advance received is refunded in full.
2. After you approve the Proof, materials are cut, pigment is mixed to your specification and production capacity is committed. The Advance is accordingly not refundable after Proof approval, and where production has begun the Studio may additionally charge for work done and materials consumed beyond the Advance.
3. Personalised Artwork — anything carrying a name, a photograph, a date, a monogram or a bespoke dimension — cannot be returned or exchanged once made, because it cannot be supplied to any other customer. This exclusion is disclosed here in accordance with the Consumer Protection (E-Commerce) Rules, 2020, and you accept it when you approve the Proof.
4. Non-personalised Artwork in its original, unused condition and original packaging may be returned within 7 days of delivery, provided you notify the Studio within 48 hours of delivery of your intention to return it. Return shipping is at your cost, risk in transit is yours, and a refund is issued once the piece is received and inspected as unused and undamaged.
5. The Studio may cancel an Order where it is unable to produce the Artwork to the agreed specification, where the Personalisation falls within clause 7.4, where a Force Majeure Event under clause 20 prevents performance, or where you fail to pay the balance when due. Where the Studio cancels for a reason not attributable to you, all sums paid are refunded in full.
6. Refunds are made to the original source of payment within 10 working days of the refund being agreed. The Studio does not refund in cash and does not refund to a third-party account.
7. Nothing in this clause limits your rights in respect of Artwork that is genuinely defective, not of the description agreed, or damaged in transit under clause 11.
13.Care, Intended Use & Safety
1. All Artwork is decorative. Unless the Studio has confirmed otherwise in writing, no piece is food-safe, heat-proof, waterproof, dishwasher-safe or microwave-safe, and no piece should be used to serve, store or heat food or drink.
2. Keep Artwork out of prolonged direct sunlight and away from heat sources. All resin yellows on prolonged UV exposure and softens at elevated temperature; neither is a manufacturing defect and neither is covered by replacement.
3. Clean with a dry or barely damp soft cloth. Do not use solvents, alcohol, abrasive cleaners or scouring pads.
4. Small pieces, loose inclusions, magnets, fixings and battery-operated components are not toys. Artwork is not suitable for children under three years of age, and battery compartments must be kept closed and out of children’s reach.
5. Where a piece incorporates lighting, a clock movement, a battery or a mains adaptor, follow the accompanying instructions and use only the specified battery or adaptor type. Do not immerse any such piece in water.
6. The Studio gives no guarantee as to the useful life of Artwork and no warranty against fair wear and tear, accidental damage, misuse, improper installation, unauthorised repair or modification, or deterioration arising from the conditions described in this clause.
14.Bulk, Corporate & Reseller Orders
1. Bulk, corporate, wedding, temple, event and retail-stock orders are quoted individually and are governed by these Terms as varied by the written quotation for the particular order.
2. Larger runs require longer production timelines and may carry a different advance percentage, a staged payment schedule or a minimum quantity. Any such variation is agreed in writing before work starts and not afterwards.
3. A single approved Proof governs an entire run unless the quotation states otherwise. Where a run is individually personalised, you are responsible for the accuracy and completeness of the list of names, spellings or details you supply, and the Studio produces to that list as supplied.
4. Within a run, the variation described in clause 8 applies between individual pieces. “Identical” means made to the same specification and finish, not indistinguishable.
5. Cancellation of a bulk Order after work has begun is charged on the basis of materials committed and units produced or part-produced at the date of cancellation.
6. Resale is permitted only where expressly agreed in writing. A reseller must not represent itself as the Studio, must not remove or obscure the Studio’s marks, and must not give end customers warranties beyond those in these Terms.
15.Your Obligations & Conduct
1. You agree to give accurate information, to respond to Proofs and requests for information within a reasonable time, and to pay sums due when they fall due. Where an Order stalls for more than 60 days because a Proof has not been approved or information has not been supplied, the Studio may treat the Order as cancelled by you and clause 12.2 applies.
2. You must not use the Website or the Studio’s communication channels to transmit unlawful, abusive, defamatory, obscene or misleading content, to impersonate any person, to send automated or bulk messages, or to interfere with the operation, security or availability of the Website.
3. You must not scrape, copy, republish or reuse the Studio’s catalogue images, descriptions, prices or design work except as permitted by clause 16.
4. The Studio communicates order and payment information only from its published WhatsApp number, published email address and this Website. If you are contacted from any other number, account or address purporting to be the Studio, or asked to pay to account details you have not received from a published channel, do not pay; verify by contacting the Studio through clause 22. The Studio is not liable for loss arising from a payment made to a channel it did not publish.
5. Where you submit a review or testimonial, you warrant that it reflects your genuine experience. The Studio may publish, decline to publish or remove any review, and may publish it together with your first name and city as submitted.
16.Intellectual Property
1. All designs, artwork, product photographs, layouts, text, arrangement and branding on this Website belong to the Studio or are used by it under licence, and are protected by copyright, design and trade mark law.
2. You may view the Website, and download or print pages, for your own personal, non-commercial use in connection with an Enquiry or Order. All other use is prohibited, including reproduction for resale, use in a catalogue or advertisement, use to solicit production by another maker, and use to train any machine-learning or generative model.
3. Purchase of Artwork transfers ownership of the physical piece only. It does not transfer copyright or any design right in the piece, and does not entitle you to reproduce, manufacture or commission copies of it.
4. Where the Studio creates a design to your brief, copyright in the design vests in the Studio unless assigned to you in writing. The Studio will not knowingly reproduce a piece that carries your name, photograph, family details or confidential branding for another customer.
5. The Studio may photograph, film and publish finished Artwork, including work made to your specification, for its portfolio, catalogue, website and social media. If you would prefer it did not, tell us before dispatch and it will not. See also our Privacy Policy.
6. Content you supply remains yours, subject to the licence in clause 7.3.
17.Website Use & Availability
1. The Website is provided on an “as is” and “as available” basis. The Studio does not warrant that it will be uninterrupted, error-free, or free of viruses or other harmful components.
2. The Studio may add, change, suspend or withdraw any part of the Website, any Artwork listing, any price and any feature, at any time and without notice. Changes to prices do not affect a Quotation you have already accepted.
3. The Website may contain typographical errors, out-of-date prices or images that differ from current production. Such an error does not bind the Studio, and clause 6.5 applies where it appears in a Proof.
4. The Website stores a small amount of information in your browser — for example the contents of your bag and your saved pieces. That information stays in your browser, is not an Order, and is not transmitted to the Studio unless you submit it. Clearing your browser data clears it. Our Privacy Policy explains this in full.
5. The Website links to third-party services, including WhatsApp and Instagram. Those services are operated by others under their own terms and privacy policies, and the Studio is not responsible for their content, availability or conduct.
18.Limitation of Liability
This clause limits the Studio’s liability. Please read it carefully. Nothing in it excludes any liability that cannot lawfully be excluded.
1. Nothing in these Terms excludes or limits the Studio’s liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded or limited under the laws of India, including under the Consumer Protection Act, 2019.
2. Subject to the clause above, the Studio’s total aggregate liability arising out of or in connection with an Order, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the total amount paid by you to the Studio in respect of that Order.
3. The Studio is not liable for indirect or consequential loss, loss of profit, loss of business, loss of goodwill, loss of anticipated savings, or for loss arising from an event, ceremony, gift occasion or resale opportunity being missed, whether or not the Studio was aware of it.
4. The Studio is not liable for: variation falling within clause 8; delay falling within clause 9 or clause 20; courier conduct after handover under clause 10.2; damage notified outside the period in clause 11.2; deterioration or damage arising from the conditions in clause 13; loss arising from information you supplied that was inaccurate or incomplete; or loss arising from a payment made to a channel the Studio did not publish under clause 15.4.
5. Each provision of this clause operates separately. If any part is held unenforceable, the remaining parts continue to apply.
19.Indemnity
1. You agree to indemnify and hold the Studio harmless against all claims, demands, proceedings, losses, damages, costs and reasonable legal fees arising out of or in connection with: (a) content you supplied for Personalisation, including any claim of infringement of copyright, trade mark, design right, personality right or privacy; (b) your breach of these Terms; (c) any inaccurate or incomplete information you gave the Studio; and (d) your resale or onward supply of Artwork otherwise than as permitted by clause 14.6.
2. The Studio will notify you of any such claim, will not settle it without consulting you, and will give you reasonable assistance at your cost in dealing with it.
20.Force Majeure
1. The Studio is not liable for any failure or delay in performance caused by an event beyond its reasonable control (a “Force Majeure Event”), including an act of God, flood, fire, earthquake, epidemic or pandemic, government action or restriction, curfew, riot, strike, courier or transport disruption, failure of power, internet or telecommunications, and unavailability or abnormal price movement of raw materials.
2. Where a Force Majeure Event delays performance, the Studio will notify you and the affected timeline is extended by the duration of the event.
3. Where a Force Majeure Event prevents performance for a continuous period exceeding 60 days, either party may cancel the affected Order. In that case the Studio refunds all sums paid, less the cost of materials already irreversibly committed to your piece, and neither party has any further liability to the other.
21.Data Protection
1. The Studio processes personal data — your name, contact details, delivery address, order history, the content of your Personalisation and your communications with it — in accordance with its Privacy Policy and the Digital Personal Data Protection Act, 2023.
2. The Privacy Policy is incorporated into these Terms by reference and forms part of the agreement between us. It is published on this Website.
3. Where you contact the Studio through WhatsApp, your messages are also processed by the operator of that service under its own terms and privacy policy. The Studio does not control that processing.
22.Complaints & Grievance Redressal
1. If something is wrong, contact the Studio first and give it the opportunity to put it right. Most issues are resolved the same day.
2. Complaints may be made on WhatsApp at +919723822587, or by email to hello@rachanaartgallery.com. Please include your order reference, the date of delivery and photographs where the complaint concerns the Artwork itself.
3. The Studio aims to acknowledge a complaint within 48 hours and to resolve it within 15 days of receipt. Where a complaint requires the piece or the packaging to be inspected, that period runs from receipt of the item.
4. The Studio retains its WhatsApp correspondence as the record of an Order. You are encouraged to retain your own copy of the chat, the Proof you approved and the payment confirmations.
5. This clause does not affect your right to approach a consumer forum or other competent authority under applicable law.
23.Governing Law & Jurisdiction
1. These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and construed in accordance with the laws of India.
2. Subject to the clause below, the courts at Gujarat, India have exclusive jurisdiction over any such dispute or claim.
3. Before commencing proceedings, the parties will attempt in good faith to resolve the dispute through the process in clause 22, and will consider mediation. This does not prevent either party from seeking urgent interim relief.
4. Nothing in this clause deprives a consumer of any right to bring proceedings before a consumer forum having jurisdiction under the Consumer Protection Act, 2019.
24.General
1. The Studio may amend these Terms at any time by publishing an updated version on this Website. The version in force at the date your Order is formed under clause 4.5 is the version that governs that Order.
2. If any provision of these Terms is held invalid or unenforceable, it is severed to the minimum extent necessary and the remaining provisions continue in full force.
3. A failure or delay by the Studio in enforcing any provision is not a waiver of it, and no waiver is effective unless given in writing.
4. You may not assign or transfer your rights under an Order without the Studio’s written consent. The Studio may assign or subcontract, provided your rights under these Terms are not reduced.
5. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between you and the Studio, and no third party has any right to enforce any provision of them.
6. These Terms, together with the Privacy Policy, the Quotation you accepted and the Proof you approved, constitute the entire agreement between us in respect of your Order and supersede all prior discussions and representations. Any plain-language summary of these Terms published elsewhere on this Website is provided for convenience only; in the event of any inconsistency, this document governs.
7. These Terms are drawn up in English. Where they are translated, the English version governs in the event of any inconsistency.

End of document. Terms & Conditions, version 1.0, in effect from 6 September 2026.

1.Definitions & Interpretation

2.About Us & Scope of Services

3.Eligibility

4.Enquiries, Proofs & Formation of Contract

5.Prices, Taxes & Payment

6.Proof Approval & Specification

7.Personalisation & Content You Supply

8.Handmade Variation & Product Description

9.Production Timelines

10.Delivery, Title & Risk

11.Damage in Transit & Replacement

12.Cancellation, Refunds & Returns

13.Care, Intended Use & Safety

14.Bulk, Corporate & Reseller Orders

15.Your Obligations & Conduct

16.Intellectual Property

17.Website Use & Availability

18.Limitation of Liability

19.Indemnity

20.Force Majeure

21.Data Protection

22.Complaints & Grievance Redressal

23.Governing Law & Jurisdiction

24.General